Aetna® extras

The choices you want

Our health plans for the State of New Jersey SHBP and SEHBP members come with many extra health and wellness programs and perks at no extra cost to you. Choose a program below to learn more.

Mental Wellbeing

Many people live with a behavioral health condition

People of any age, gender, income, race or religion can be affected by:

Anxiety
Depression
Eating disorders
Substance use disorders

These health conditions can affect how people think, feel and act.

If you’re coping with a behavioral health condition, there’s good news. Your medical plan includes behavioral health benefits. That means we’re here with the help and resources you need to work toward feeling your best.

We can:

Encourage you to talk with your doctor about how you feel
Encourage you to ask questions about your medications and other possible treatments
Help you learn more about your medications, how they work and why they’re important

We all need support at times. Once you’re an Aetna member, just log in to your member website at AetnaBehavioralHealth.com where you can:

Check your emotional well-being and improve your mood with self-check tools
Find helpful healthy-living tips
Find caregiver support and resources
Watch inspirational videos
Read empowering stories

Call our mental/behavioral health line at 1-800-424-4047 (TTY:711) Monday through Friday, 8 AM to 8 PM ET.

You can talk to a counselor or psychiatrist about concerns like depression, substance use, eating disorders or suicidal thoughts. Telehealth offers a variety of ways to connect.

Behavioral health services (PDF)

Take control of mental health on your terms

Sometimes life can be overwhelming. And it can lead to worry, stress and sadness. These are common feelings that come with major life changes or chronic pain. But help is now just a phone call away.

AbleTo makes it easier for members to get help. They use proactive approach to emotional support that works. The structured eight-week treatment program is personalized and tailored to each person’s individual needs. And it achieves results by engaging members in two meetings per week.

Consider AbleTo support if you’ve had one of these health conditions or life changes:

Depression, anxiety or panic attacks
Chronic pain/pain management
Grief and loss
Diabetes/weight loss
Cardiovascular disease
Caregiver stress (child, elder or person with autism)
Digestive health issues
Cancer diagnosis and recovery
Respiratory issues
Infertility or postpartum depression
Alcohol or substance use disorder
Military transition

Here’s what makes this program different
Unlike other telemedicine services, this program has:

A short-term, eight-week model
Proven effectiveness
Therapy plus coaching
Excellent online member experience
Flexible scheduling

Visit AbleTo.com/Aetna

Or call 1-844-330-3648, Monday through Friday from 9 AM to 8 PM ET

Brightline — virtual mental health care for kids & teens

First-of-its-kind virtual pediatric behavioral health provider that offers children, teens, and caregivers a full system of personalized support to get back on track

Evidence-based pediatric care
Dedicated multidisciplinary care team
Personalized care team
1:1 video visits with coaches, therapists and prescribers
On-demand coach chat
Peer support
Interactive digital exercises and content
Validated clinical assessments and progress reporting
Anywhere access

Call (888) 224-7332 to speak with a Brightline team member about our services (M-F 8am-9pm local time).

Visit Brightline

Virtual addiction support

Workit Health offers a solution for Aetna members looking to change their relationship with substances or seeking help for addictions including, opioids, alcohol and other drugs. The program offers different levels of support to match the spectrum of substance use disorder.

Members get personalized convenient therapy, coaching, medication, digital learning and peer support from the privacy of their home via a smartphone or computer. Just like a traditional program, members can talk with their care team, join online recovery groups and see a clinician via video chat to prescribe medication when needed.

No judgement, no waitlists
Precision care without barriers
Life rehab in your pocket

Visit Workit/Aetna or call (877) 777-2671.

Support when you need it

Aetna Care Management focuses on managing and preventing chronic conditions and comorbidities.

Whether you’re managing a chronic condition or dealing with other complex health challenges, our nurses can help. If you are identified for care management, a nurse can work with you to put together a plan, to help you understand your benefits offerings and answer your health-related questions.

You can get access to:

One-on-one personalized nurse support for you and your family
Behavioral Health specialist
Registered Dietitian
Healing better for knee and hip replacement
Readmission prevention

Compassion, caring, support

The Aetna Compassionate Care program is here to help you and your family through trying times.

Are you or a family member facing the advanced stages of an illness? It’s comforting to know you can turn to people who care. Along with loving support from family and friends, you can also rely on us. We can provide thoughtful guidance and easy access to helpful services. Our resources can help you make choices that are best for you and your family. This way, you’ll be better prepared for the physical and emotional challenges ahead. As an Aetna member, you have free access to these services and resources.

To find out more information about the program, visit Aetna.com

Aetna^® members have access to Direct Primary Care with New Jersey SHBP and SEHBP care providers. You can access this service for nearly all your primary care needs, with both in-person and virtual options. It’s a cost-effective choice for ongoing primary care for you and your family. They’ll also coordinate your care with other providers to help ensure you get the best care possible.

Your guide to Direct Primary Care through Marathon Health (PDF)
Earn your NJWELL incentive with Marathon Health (PDF)

Teladoc is a comprehensive virtual care option available to you.

Teladoc is a convenient and affordable option. It allows you to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many of your medical issues. As an Aetna member, you have access to general medical services for everyday care, mental health care and dermatology.

Once you're a member, you can set up your account or log in at Teladoc.com/Aetna or call
1-855-Teladoc (1-855-835-2362).

Other Helpful Resources

Savings on healthy-living products and services

Our discount programs offer members discounts on a wide variety of products and services for your health, wellness and life.

Save on gym memberships, weight-loss programs, vision services, hearing aids and more — just for being an Aetna member. These built-in discounts aren't insurance. And there are no claims, referrals or limits on use.

Healthy is happy

Ready to do something good for yourself?

This digital coaching coaching program can help you eat better, get more active and take charge of your health. We’ll help you start reaching your health goals.

Healthy Coaching offers tips and advice on many topics including:

Stress less
Exercise more
Sleep better
Manage diabetes
Quit tobacco
Weight management

We’ll help you start reaching your health goals, one step at a time.

As an Aetna member, you'll have access to our 24-Hour Nurse Line, toll-free, day or night.

You can speak to a registered nurse about a variety of health issues.
To reach them just call 1-800-556-1555.

While the nurses aren't authorized to diagnose illnesses or prescribe drugs, they can:

Answer health-related questions
Help you decide whether or not to go to the emergency room
Tell you simple steps you can take to address a health issue

We've got your back

Health care is personal and full of tough questions

Aetna Concierge is here to help answer your questions. Call 1-877-StateNJ or 1-877-782-8365 (TTY:711). They're available Monday through Friday, 8 AM to 6PM ET.

Aetna Concierge has answers to help you make sense of your health plan. They can help you:

Understand your plan benefits
Select a provider
Explain the programs
Navigate the health care experience
Research claims
Find the right resources

At Aetna, we’re with you wherever you are on your health care journey.

CVS HealthHUB is a neighborhood wellness destination that offers:

Professional care teams to help treat a sudden illness or help manage a chronic condition like diabetes
Care concierges to help guide you every step of the way
Expanded health and wellness products

Find a CVS^® HealthHUB^™

Questions? Just call your Aetna Concierge Team at 1-877-782-8365 (TTY:711)

We are available Monday through Friday, 8 AM to 6 PM ET

Log in to your member website or use the Aetna Health℠ app

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna and CVS Pharmacy, Inc., which owns CVS® HealthHUB™ locations, are part of the CVS Health® family of companies.